International Conference on Computer-Human Interaction Research and Applications, CHIRA - Proceedings
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2022
This work describes the design and implementation of a cross-platform mobile application that has been created to provide users with personalised recommendations of Critical Incident (CI) narratives. CIs provide brief descriptions of situations in which misunderstandings arise as a result of the cultural differences of the interacting parties. They are useful for increasing intercultural awareness. This paper describes the design and implementation of the mobile application called ‘Nils2Go’. The main focus is the personalisation strategy that is employed in the recommendation of CIs, and the identification and use of user demographic characteristics that can be utilised to further personalise a retrieved list of CI narratives.
